blade 发表于 2014-12-4 17:11:21

请问一下如何投拆bluevm

我用了一年bluevm,在今年11月,我忘了取消循环付款,结果扣了50美元,我发Tickets告知,请求退款,他们回信说要我在后台处理,我就自己把主机给取消了,现在的状态是主机也取消了,钱也没退,账户上也没有钱。再发Tickets问已经不回复了。
其实钱不太多少,我觉得不能让他们欺负国人,我是说真的,如果没人叫真,他们就真瞧不起我们了。所以不管怎么样,我还是要投诉一下。
谢谢大家了。

blade 发表于 2014-12-4 17:20:13

本帖最后由 blade 于 2014-12-4 17:24 编辑

我把Ticket信息贴上来,我的英文不好,全是翻译的,不要见笑,问一下是不是我自己的问题,如果是自己的问题我没明白的,也请说一下。
BTW:钱我是不打算要回来了,就是不能惯这个毛病,还有,如果大家觉得是我做得或理解的不对,请给指出来,如果不是的话,也请注意一下这家公司。谢谢了!
Hello
I have been automatically paid into the account $ 50 by paypal, please refund to my paypal account, because I want to temporarily stop.
Thank you very much!


----------------------------
IP Address: 192.227.161.126
From:
Jeff Clark
Staff11/19/2014 08:36


Hello,

If you wish to cancel services, you must do so via the bluevm client area and paypal.

Please let us know if you need anything else.

====================
*Note 1: Replying to this message after your ticket has been resolved will mark it as active in our systems, and take up valuable time.
*Note 2: Our VPS are unmanaged. This means that we don't offer support for any software you run on your VPS, but only the VPS itself.

Thank you for your patience and understanding.

====================
You're always welcome to join our IRC channel as long as you read the rules:
====================

Best Regards,

Jeff Clark

Level 2 Support Technician

How would you rate this reply?         Poor        Excellent



From:
Client11/19/2014 21:32
My paypal payment cycle has been canceled, the problem is I want automatic payments $ 50, after the settlement refund. Stop using vps

Thank you

From:
Client11/19/2014 21:46
Has been canceled vps, thank you for the service, but because of personal reasons.

From:
Client11/24/2014 20:55
Hello, may I ask what, my vps has been canceled, $ 50 account Where?

From:
Client11/26/2014 21:36
hello.

How should I deal with this situation, please reply


thank you

Client11/27/2014 22:44
Hello
I have been automatically paid into the account $ 50 by paypal, please refund to my paypal account, because I want to temporarily stop.
Thank you very much!


From:
Client11/28/2014 22:22
Hello, may I ask what, my vps has been canceled, $ 50 account Where?

blade 发表于 2014-12-4 17:28:37

对不起版主,我眼花了,发错版了,我在vps区已经重发了,麻烦一下把这帖子给删了吧,谢谢。

bnb345 发表于 2014-12-22 00:40:54

bux

bnb345 发表于 2014-12-22 00:48:33

别的区没人的,就发这个区

神药板蓝根 发表于 2015-3-4 04:50:23

怎么取消循环付款?

西崽猪猪 发表于 2015-3-4 07:59:51

不退的,在blue那里,你续费了就默认你要继续使用产品。
你取消了证明你不想用了,主动取消代表余款施舍给你们了。

空气 发表于 2015-3-4 18:46:42

这个估计不能退,只能在账单未生成之前取消,有的甚至还规定提前多久取消。
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