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CeraNetworks网络延迟测速工具IP归属甄别会员请立即修改密码
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[翻译] 收到了NC的验证要求

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1#
发表于 2024-1-8 09:24:04 | 显示全部楼层 回帖奖励 |倒序浏览 |阅读模式
Hello yang li,

Thank you for your order at netcup.

In order to complete the verification, please provide us with further information.

We received a lot of fake orders in the past. So we ask you to send us a picture (selfie) in which you hold the following things in your hands:

1. Your ID card or passport
2. A piece of paper with your order ID vz43xxxxx1


Please also send us a proof of address in latin letters (preferably an English or German translation). In case of doubt, an electricity bill in your name and address will also help.

As proof for a company, please send us the trade licence as a PDF file. This should be officially certified and readable in English.

Please note that the legal representative of the company shown on the trade licence must match the person in the photos and on the identity card. If the name does not match, we will not be able to process your order as we have to check whether the order belongs to the company registered with us.

You are also welcome to order as a private person instead. We also exempt private accounts from non EU countries like China from VAT on request. It is not required to have a commercial account for being exempt from VAT if you are from a non EU country.

You may send us the documents in encrypted form, if you prefer so: https://helpcenter.netcup.com/de/wiki/general/gpg/

After receiving this, we will continue the process of your order as fast as possible. This is a security measure for us and for you. Thank you for your help and understanding.

Mit freundlichen Grüßen

Ihr netcup Team

1和2很容易
关键是还要邮寄给他们证明地址的文件,怎么搞?实体邮寄?
2#
 楼主| 发表于 2024-1-8 14:08:53 | 显示全部楼层
codegear 发表于 2024-1-8 09:51
当然是email
最方便的方法是一份英文电子账单,可以在信用卡app上找找看,如果有境外卡pdf账单就更方 ...

给他们提供资料也是直接回复邮件吗?
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