刚买的搬瓦工ping不通，怎么办？

koo233

运气差到极点，买了洛杉矶cn2的线路，发现ping不通，跟客服交流说要我交19美刀更改，疯了，该什么办？没碰到过，第一次买，关键英文烂，不知道怎么沟通



邮件内容   
Client
After buying VPS, I can't use cn2. It's the VPS itself. It's not my problem
Saturday, October 28th, 2017 (23:39) Helpdesk || Staff
Hello,

Generally we do not offer IP changes. If you like, we can change the IP for you (as an exception), however due to the manual work involved, we would have to bill $19.00 for this service. Your VPS will be assigned a new IP address from the available pool.

Please kindly advise if you agree with the costs and we will create the invoice for you.

Martin C
Bandwagon Host / IT7 Networks

*** Tip of the day *** Diagnose network-related issues at http://ping.pe/
Saturday, October 28th, 2017 (23:05) xxx || Client
yesterday,i order the vps plan.But i can't login SSH , and i recheck the ip address been blocked .So,please help me recheck and change ip address.
IP address：172.96.195.2xx US: Los Angeles, California (DC8 CN2) [USCA_8]
I need to use CN2

----------------------------
IP Address: 176.122.147.xx

suantong

直接说, fxxk you asshole

小混混

换机房啊，IP被墙了

koo233

橙影 发表于 2017-10-29 12:49
楼主在后台更换机房然后换回来试试

换过了IP不变

koo233

小混混 发表于 2017-10-29 12:49
换机房啊，IP被墙了

换的机房没有cn2了  普通的，想联系客服cn2线路换个IP

靓坤

不是30天内退款吗

swirly

刚买就申请退款，这个版本的不能换ip的，暂时无解

陈道临

叼他啊 刚开就被墙还要加钱换？越来越垃圾

koo233

陈道临 发表于 2017-10-29 13:03
叼他啊 刚开就被墙还要加钱换？越来越垃圾

这客服都怀疑是个机器人  我刚买的怎么可能就把ip封了